Installation + Service Plans
From delivery and installation to ongoing service, Ava Pods makes it easy to get your pod up and running—and keep it that way.
Professional Installation
Let Us Do the Heavy Lifting
We coordinate delivery, site requirements, and professional installation, so there’s less for your team to manage. Most installs take just 2–4 hours, or you can choose to self-install if that works better for you.
Beyond Installation
Support for Every Pod
Ava Pods come backed by expert support to help keep your investment performing at its best. From warranty coverage and technical assistance to optional service plans, we're here to support your pod long after installation.
Every Ava Pods product comes with:
One-year limited warranty
Dedicated service team
Help Center with answers to common questions
Phone and email support (Monday–Friday, 9:00 a.m.–5:00 p.m. EST)
On-site service visits available (labor and parts not included). Our Base and Premium service plans provide even more protection and peace of mind.
Support Options
Service Plans
For additional support, we offer Base and Premium Service Plans for all lactation pods.
Preventative Maintenance
Keep your lactation pod performing at its best with an annual preventative maintenance visit. Our technicians inspect key components, perform safety and function checks, clean ventilation fans, replace batteries as needed, and refresh your pod so it's ready for another year of daily use.
Included with a Premium Service Plan
Service Visits
If something isn't working as expected, we'll send a trained technician to diagnose and repair covered issues caused by normal wear and tear. Eligible parts and labor are included, helping you get your lactation pod back up and running quickly.
Discounted Parts
Need replacement parts outside your service plan coverage? Service plan members receive a 10% discount on eligible replacement parts.
Contact Us About Installation + Service Plans
Whether you're planning a new installation or exploring service plan options, our team is here to help.